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Shipping & Returns

(1) SHIPPING & DELIVERY POLICY

As soon as we have received cleared payment we will ship the item within 2 business days. A tracking number will be e-mailed to you upon your purchase leaving our facility.If you still have not get any email from us,just pls contact with us.

Our email address is: pickourgoods@gmail.com

Shipping Methods :


EMS:              most orders arrive in 7-10 business days. (Usually will take about 6-8 businese days)
DHL or UPS: most orders arrive in 4-7 business days. (Usually will take about 3-5 businese days)
 

Please go to fllowing website track the package information

EMS: http://www.ems.com.cn/english-main.jsp

DHL: http://www.dhl.com/en.html
 

UPS: http://www.ups.com/
 

Notes for shipping(Very Important):

Once the order is confirm,we will arrange the shipping on time and it is always delivery to you on time,but sometimes shipping delay for some special reason like the weather problem or the any other problem that are out of control and we CAN NOT DO ANYTHING for that!!.Just please patience to wait for the goods.

 

(2) RETURN & REFUND POLICY
1)  Almost 100% our products is the same as our photos show,but sometimes just LIGHT PROBLEM make the products color is little darker or lighter,it is the normal phenomenon!!So please do not just because of those reasons ask refund or return.

2)If you fund your goods have problem.For example:wrong style ,wrong size or quality problem.Just please inform us within 2 days.And provide the relevant evidence to us.If it is true,we will agree with refund corresponding the cash value of the goods or reship a new product to you.

★ Notes for Return & Refund(Very Important):

A:    If the pacakge are detained with  China Customs,we will pay full responsibility to reship the pacakge for you without charge you any extra fee,but if it is unfortunately detained by your country Customs(JUST 0.2% RATE FOR THAT),and you want us to reship the package,you need to repay half of the payments(for example,your order total is $300.you need to pay $150 for us again for us to reship the pacakge for you),or if you don’t want us to reship the package,you will get half payments back to you but not the full refund(for example,your order total is $300,you will just get $150 back)
 
B:   If there are any customs fee in China,we will pay that ourself,,but if there are any customs fee from your country customs, it is out of our control,and you need to pay on customs fee for yourself
 

 

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